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Introducing Beacon, the most robust survey and reporting toolset available for market research and CRM activities.

Clients

We’ve had the honor of partnering with a diverse list of clients in the market research supplier community. And we appreciate the good things they’ve had to say about Decipher.

Summation's strategic partnership with Decipher has significantly expanded the methodology options we have been able to offer our clients. They have delivered excellent technical insight and support and will continue to play a critical role in many of our key projects.

— Mark A Sass, Summation Research Group, Inc., President

The custom panel feature is very easy to use. With just a couple of clicks I can view the status of my members, view my member demographics, or create a campaign. I love that I’m able to have quick, real-time access to my panel. This was something I was missing with my previous panel manager!

— Theresa Acheson, Loyola Press, Market Research Analyst


By consolidating our online data collection to Decipher's services enterprise solution we at LinkedIn have realized cost savings, timing improvements, streamlined project comparisons, easy and consistent data accessibility and many other benefits. This has allowed us to focus more time on analysis and  reporting and distilling insights our organization and clients can act on.

— Rogier Verhulst, LinkedIn, Sr. Manager Research Operations

Clients

Access
Adobe

Decipher is highly responsive, exhibiting excellent customer service, guidance, and working effectively on our projects, even under stringent deadlines. They have been an instrumental partner in our research process.

— David W. Hunsecker, Best Western Intl., Director, Performance Measurement & Analytics Strategic Services
Best Western Intl.

After the Decipher team walked me through their process with one of my projects, I was immediately able to see the value of their efficiencies. And when they say they can do it, they deliver.

— Tom Leone, Constat, General Manager
ConStat
eBay
FedEx
General Mills

I have worked with Warren on countless projects over the past two years and have had nothing but positive experiences. He is extremely helpful when working with clients who run more complex surveys whether they are extremely knowledgeable and are looking for guidance on custom design or they are new to running complex surveys and need help understanding the basics.

— Emily Dow, Global Market Insite, Inc, Account Manager
Global Market Insite, Inc

More than a vendor, Decipher is a partner. Knowing they are handling our data processing means the quality will be excellent — they are thoughtful in their work and ask questions during the tabbing process that often lead to better tables than we may have originally asked for. And they’re friendly even at 11 at night when you’re desperate for new tables!

— Alene Gabriel, Lieberman Research Worldwide, Senior Research Manager
Lieberman Research Worldwide


By consolidating our online data collection to Decipher's services enterprise solution we at LinkedIn have realized cost savings, timing improvements, streamlined project comparisons, easy and consistent data accessibility and many other benefits. This has allowed us to focus more time on analysis and  reporting and distilling insights our organization and clients can act on.

— Rogier Verhulst, LinkedIn, Sr. Manager Research Operations
LinkedIn

The custom panel feature is very easy to use. With just a couple of clicks I can view the status of my members, view my member demographics, or create a campaign. I love that I’m able to have quick, real-time access to my panel. This was something I was missing with my previous panel manager!

— Theresa Acheson, Loyola Press, Market Research Analyst
Loyola Press

Decipher is our preferred provider. Great service. Innovative tools.  Great people to work with. They continually rise to the occasion and go beyond what is expected.

— Jeffrey Stanley, MediaLive International, Director of Research
MediaLive International

Decipher has been a great partner in our massive on-going customer satisfaction program.  Their programming is fast, precise, and error-free.  Data collection is efficient and data are turned around quickly and to exacting standards.

— Sandy Rosenberg, Proflowers/Provide Gifts, Director of Customer Insight
Proflowers/Provide Gifts

Overall, both RSI and our end-clients have been very happy with Decipher’s panel services. In fact, our success with the panel has allowed us to expand into new areas.

— Jennifer Crawford, Research Solutions, Inc., President
Research Solutions, Inc.

The Ruby Tuesday Customer Satisfaction study is the most important/best work they have done with us. They provided a cost effective solution that partnered their expertise with our internal systems to create a program that is truly valuable. Thus, the long term relationship! With the different concept satisfaction studies we have with them, we have been able to hone in on the key moments of the guest experience that need attention overall, as well as on a restaurant by restaurant basis.

— Sandy Hanggi Kennedy, Ruby Tuesday, Inc., Manager of Consumer Insights
Ruby Tuesday

Summation's strategic partnership with Decipher has significantly expanded the methodology options we have been able to offer our clients. They have delivered excellent technical insight and support and will continue to play a critical role in many of our key projects.

— Mark A Sass, Summation Research Group, Inc., President
Summation Research Group, Inc.
Survey.com
Whole Foods Market